Get ready to say "goodbye" to the drudgery of dragging those trash cans! You've just unlocked a life of effortless waste management with Binzey. No more early mornings, no more sore backs, no more forgetting to bring your bins back in – just pure, blissful convenience.

Here's the lowdown on how your awesome new service will kick off:

• Your Binzey journey begins on your next scheduled trash day in the upcoming week. (So, if you sign up on a Monday and your trash day is Friday, your service starts the following Friday – giving us time to get everything perfectly in place for you!)

• Why wait a week? Think of it as us prepping the red carpet for your bins! We need a little time to:

  • Give your info the royal treatment: We carefully integrate your details into our system, ensuring a smooth and personalized experience.

  • Map out the perfect bin route: Our team optimizes routes to ensure efficient and reliable service for everyone.

  • Brief our Binzey heroes: We make sure our team is fully prepared to handle your bins with the utmost care and respect. (They even wear capes... okay, maybe not, but they're pretty heroic nonetheless!)

• Payment processing: Give those digital gears a moment to turn! It usually takes 24-48 hours for your payment to be fully processed. You'll get a confirmation email with your official start date once it's all done.

• (Very rare) Service delays: Hey, sometimes Mother Nature throws a curveball (or maybe it's a national holiday). If there's any chance your service start might be slightly delayed, we'll let you know ASAP.

• Need anything at all? Our friendly support team is always here to help! Reach out anytime at help@binzey.com or (989)998-2469.

We're absolutely stoked to have you as part of the Binzey family! Get ready to experience the joy of truly effortless living.

Cheers to cleaner, easier days!

This is an agreement between you and Binzey LLC (and its affiliates, "Binzey" or "we"). Before using Binzey, please read these Binzey Terms and Conditions of Service, the Binzey Privacy Notice, the Binzey Recurring Payment Terms and Conditions, and other applicable rules, policies, and terms on the Binzey website or available through your Binzey app (collectively, this "Agreement"). By using Binzey, you agree to be bound by these terms. If you do not accept these terms, you may not use Binzey.

Bin Valet Service Agreement

You agree to hire Binzey LLC to manage your waste and recycling cans at the specified address. You agree to pay Binzey in advance for the service period selected.

Trash Advanced Service Agreement

You agree to hire Binzey LLC to perform the trash removal services you select ("Trash Advanced Services"). You agree to pay Binzey in advance through the Binzey website for the Trash Advanced Services.

Definitions

• "Bin Valet" refers to Binzey's can management service, including the Binzey app and related services.

• "Trash Advanced" refers to Binzey's one-time trash removal services, as described on the Binzey website.

• "Software" means all software (including updates) and related documentation provided for use with Binzey.

• "Helpers" are people employed or contracted by Binzey LLC to provide the Bin Valet and/or Trash Advanced services.

Home Access

By subscribing to Bin Valet, you authorize Binzey and its helpers to access your property to take out and return your waste and recycling cans. You confirm you have the right to grant this access. Ensure Binzey or its helpers can access your cans on the scheduled service dates. No credit or refund will be provided if access is not available.

Bin Valet Service Details

Binzey or its helpers will take out your waste and recycling cans on your designated trash day and return them after pick-up. Binzey will manage 1 waste can and 1 recycling can per week, totaling 8 visits per month.

Trash Advanced Service Details

See the Trash Advanced section of the Binzey website for details on the types of trash removal services offered, including Truckload Service, Furniture & Mattress Removal, and Mid-Week Bin Pickup.

Service Commencement

Your Bin Valet service will begin on your next scheduled waste collection day in the upcoming week. For example, if you sign up on a Monday and your regular trash pickup is on Fridays, your Binzey service will start the following Friday, not the Friday of the same week you signed up. This allows us time to properly integrate your information into our system, optimize our routes for efficient service, and coordinate with our team. Please allow 24-48 hours for payment processing. You will receive a confirmation email with your service start date. Service commencement may be delayed in rare cases due to unforeseen circumstances.

Can Access

You must ensure Binzey or its helpers have access to your cans on the scheduled service day. This includes providing gate entry codes, lock combinations, and relocating pets. No service will be provided if access is blocked, and no credit or refund will be given. Binzey reserves the right to decline service for any reason.

Pricing and Payment

• Bin Valet: You agree to pay Binzey the current fee for the service period selected (monthly, semi-annual, or yearly) plus applicable taxes. Binzey may change the fee at any time with 2 months' notice. If you do not agree with the new fee, you can cancel the service. Service is billed at the beginning of each service period on a recurring basis. Billing continues until you cancel the service. All applicable taxes will be added to the service fee.

• Trash Advanced: See the Trash Advanced section of the Binzey website for pricing details. Payment for Trash Advanced services is due in advance when you book the service through the Binzey website. We accept major credit cards.

Cancellation, Transfers, and Refunds

• Bin Valet: You may cancel your Bin Valet service at any time. All payments are non-refundable. You may transfer or gift your remaining service to another party within our service area. To cancel, transfer, or gift your service, please contact customer support.

• Trash Advanced: Trash Advanced services are non-refundable once rendered.

Responsibilities

• Pets: You are responsible for restraining your pets.

• Vehicles: Binzey is not responsible for any damage caused to vehicles by waste or recycling cans.

• Safety: You must maintain code compliance with city regulations, such as fencing and gates.

Customer Satisfaction

If you are not satisfied with the service, notify Binzey within 7 days to resolve the issue.

Changes to Binzey

We may change, suspend, or discontinue Binzey at any time without notice. Changes to this Agreement will be posted on the Binzey website. Continued use of Binzey constitutes acceptance of the revised terms.

Contact Information

For help, contact Customer Service at help@binzey.com.

Short-Term Rental Liability

If the property is used for short-term rentals, Binzey is not liable for any fines or penalties from the Homeowner Association (HOA) related to trash can management. The customer is responsible for following all HOA rules.

Disputes/Binding Arbitration

Any dispute arising from this Agreement or Binzey services is subject to binding arbitration and other terms in the Binzey Conditions of Use. By using Binzey, you agree to these terms.

Disclaimer

Binzey is not responsible for damage to waste or recycling cans or property due to acts of nature, fire, vandalism, misuse, or abuse. Binzey is also not liable for damage to vehicles caused by waste or recycling cans.